FAQs

There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

Green Bay, WI

Frequently Asked Questions

How long do health certificates take to process?

International health certificates can take 1-3 months in order to process you must call early (for more information, click here).

Can you take back my unused medicines?

Unfortunately, we are not allowed to take custody of dispensed and unused medications. For disposal locations, click here.

Species we will not see

Skunks, wildlife, raccoons, foxes, servals, primates, prairie dogs, wolves/wolfdog hybrids, and venemous animals.

Are you fear free certified?

Technically no but we have been through the silver level certification with Low-Stress Handling which we deem to be superior.

Do you provide curbside service?

If requested, we still can serve you curbside.

High Call Volume

We, like other vets, are overwhelmed with calls. Please be patient with communication and scheduling delays.

Are you open on the weekends?

Gentle Vet Animal Hospital is now closed on Saturdays. If you have a pet emergency, please contact
Blue Pearl – Green Bay which is open 24/7/365: 920-494-9400 or see their website Blue Pearl – Green Bay Animal Referral Center